Frequently Asked Questions
Find answers to common questions about Guard Hero products and services.
Guard Hero is a complete privacy protection ecosystem offering AI-powered tools to protect your online privacy. We provide browser extensions (EagleEye), network-level protection (OPi-one), and comprehensive home security (HomeDefender).
EagleEye browser extension is available for Chrome, Firefox, and Edge browsers. Simply visit your browser's extension store to install it.
Yes, EagleEye browser extension is completely free to use with all features included. OPi-one and HomeDefender are hardware products available for purchase.
Guard Hero uses AI-powered technology to block 93,000+ tracking domains, prevent ads, and stop fingerprinting. Our system learns and adapts to new threats in real-time, providing comprehensive protection against online tracking.
No. Guard Hero is privacy-first. We don't collect, store, or sell your browsing data. All processing happens locally on your device or network.
Guard Hero uses AI and machine learning to adapt to new tracking methods. Unlike traditional blockers that rely on static lists, our system learns patterns and blocks threats before they're widely recognized.
Visit the Guard Hero website and click the download button for your browser (Chrome, Firefox, or Edge). You'll be redirected to your browser's extension store where you can install it with one click.
No. EagleEye is optimized for performance and typically makes browsing faster by blocking resource-heavy ads and trackers before they load.
Yes, EagleEye allows you to whitelist specific websites if you want to support them or if blocking causes issues with site functionality.
OPi-one is a Raspberry Pi-based network privacy solution that provides whole-home ad and tracker blocking. It protects all devices on your network, including smart TVs, IoT devices, and mobile devices.
No. OPi-one comes with easy-to-follow setup instructions and a user-friendly web interface. Most users can set it up in under 15 minutes.
OPi-one protects all devices connected to your network including computers, smartphones, tablets, smart TVs, gaming consoles, and IoT devices.
HomeDefender is an enterprise-grade home network security solution that provides comprehensive threat protection, parental controls, and network monitoring for all your devices.
Yes, HomeDefender includes advanced parental controls allowing you to set content filters, time limits, and monitor device usage across your home network.
Yes, HomeDefender provides real-time network monitoring, showing you all connected devices, bandwidth usage, and potential security threats.
Rarely. Guard Hero is designed to block only trackers and ads while preserving website functionality. If you encounter issues, you can easily whitelist specific sites.
Yes, Guard Hero works well with VPNs and other privacy tools. However, using multiple ad blockers simultaneously may cause conflicts.
Our AI system continuously learns and adapts. Traditional blocking lists are updated daily, but our machine learning models identify new threats in real-time.
You can contact our support team at support@guardhero.app or visit our contact page. We typically respond within 24 hours on business days.
Yes, we offer enterprise solutions for businesses. Contact us at business@guardhero.app to discuss your needs.
Visit the Guard Hero website, click 'Download for Chrome', and you'll be redirected to the Chrome Web Store. Click 'Add to Chrome' and confirm the installation. The extension will be active immediately.
Installation takes less than 30 seconds. Simply click the download button for your browser, approve the installation, and you're protected instantly.
No configuration is needed. Guard Hero works automatically right after installation with optimal settings. You can customize settings if desired, but it's not required.
Yes, Guard Hero is completely safe. We use proven privacy-first technology, don't collect your data, and our code follows security best practices. All processing happens locally on your device.
No. Guard Hero cannot see, access, or store your passwords. We only analyze network requests to identify and block trackers and ads. We never interact with form data or sensitive information.
No. EagleEye is only 228KB and uses minimal memory. Most users see their browser actually use less memory because we block resource-heavy ads and trackers.
Yes. Guard Hero blocks threats in under 3 milliseconds, faster than traditional blockers. Our AI-powered approach is optimized for speed while providing better protection.
EagleEye browser extension is currently for desktop browsers only. However, OPi-one and HomeDefender protect all devices on your network, including mobile phones and tablets.
Yes, Guard Hero works perfectly with VPNs. Using both together provides enhanced privacy protection - VPN encrypts your connection while Guard Hero blocks trackers and ads.
Click the Guard Hero icon in your browser toolbar and toggle the "Protection Enabled" switch off. You can re-enable it anytime with the same toggle.
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